Policies
About
We believe in transparency, respect, and protecting our community—online and offline. Whether you’re exploring resources, signing up for events, or purchasing empowering tools, it’s important to us that you know your rights and responsibilities while using our website.
Below you’ll find our Privacy Policy, Terms of Use, and Refund/Return Policy. Please read each section carefully. By continuing to use our site, you acknowledge that you’ve reviewed and agreed to these policies.
Last Updated: May 2026
Contact Us
Privacy Policy
Terms of Use
At Fierce Females Nonprofit (“Fierce Females,” “we,” “our,” or “us”), your privacy, trust, and safety are important to us. This Privacy, AI, Membership & Website Use Policy explains how we collect, use, share, store, and protect personal information when you interact with our website, Members Area, programs, events, digital products, AI-powered tools, community spaces, donations, purchases, and services.
By using www.fiercefemales.org, creating an account, joining our Members Area, making a donation, purchasing a product, registering for an event, enrolling in a program, downloading resources, submitting content, or interacting with our AI tools, you agree to the terms outlined below.
1. Adults-Only Website 18+
The Fierce Females website, services, Members Area, AI tools, digital content, programs, events, community spaces, and products are intended exclusively for individuals 18 years of age or older.
Our website is not designed for children or minors.
We do not knowingly collect personal information from individuals under 18.
If you are under 18, you are not permitted to access or use our website, tools, Members Area, programs, or services.
By using our website or creating an account, you confirm that you are at least 18 years old.
2. Information We Collect
A. Personal Information
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Mailing or billing address
Event registrations and workshop participation
Survey responses
Testimonials
Inquiries or contact form submissions
Photos, videos, stories, or other content you submit
Program or membership information
Donation or purchase-related information
This information may be collected when you sign up for newsletters, events, workshops, courses, memberships, AI tools, downloads, community features, or contact us directly.
B. Members Area, Journeys & Account Information
When you create a Fierce Females member account or access the Members Area, we may collect information connected to your account, including:
Name and email address
Login or account details
Membership tier or status
Pages accessed within the Members Area
Resources viewed or downloaded
Journey selections
Journey progress
Completed steps
Program participation
Community engagement
Support requests
Preferences or activity within the website
We use this information to provide member access, personalize your experience, track progress within the Journeys program, improve our resources, manage memberships, communicate with you, and support the operation of Fierce Females programs.
C. Payment, Donation & Purchase Information
Donations, purchases, memberships, event registrations, and digital product transactions may be processed through third-party providers such as PayPal, Stripe, Wix, Shopify, Teachable, Eventbrite, or other secure platforms.
We do not store full credit card or payment details.
Transaction records may be retained for accounting, legal, tax, nonprofit compliance, donor acknowledgment, and operational purposes.
D. Technical & Website Usage Information
Certain information may be collected automatically through cookies, analytics tools, website hosting platforms, or similar technologies, including:
IP address
Browser type
Device information
Pages visited
Website interactions
Download activity
Engagement data
Referral sources
General location data based on device or browser information
This information helps us improve website performance, user experience, outreach, analytics, and digital programming.
E. AI Interaction Data
When you interact with Fierce Females AI-powered tools, including the Fierce AI Mentor, we may collect:
Prompts, questions, or messages you submit
AI interaction history
Usage activity
Feedback or engagement with AI responses
General patterns of use
We may analyze AI interaction data in a limited, aggregated, or de-identified manner to improve performance, safety, user experience, and program effectiveness.
AI interaction data is not sold.
3. How We Use Your Information
We may use collected information to:
Provide access to our website, Members Area, Journeys, programs, and digital resources
Create and manage member accounts
Track Journey progress and completed steps
Communicate with you about events, programs, resources, memberships, and updates
Process and acknowledge donations, memberships, purchases, and event registrations
Deliver newsletters, educational content, empowerment resources, and community updates
Provide access to digital products, downloads, courses, or member-only content
Improve our website, AI tools, outreach, programming, and user experience
Conduct analytics and internal research
Understand community needs and program impact
Manage community spaces, submissions, and member engagement
Respond to questions, support requests, or inquiries
Protect the safety, security, and integrity of our website and community
Comply with applicable laws, regulations, tax requirements, and nonprofit obligations
4. Member Communications
By creating an account, registering for an event, making a donation, purchasing a product, joining a membership, downloading resources, subscribing to updates, or participating in Fierce Females programs, you may receive communications from us.
These may include:
Program updates
Member notices
Journey updates
Newsletters
Event announcements
Donation acknowledgments
Receipts
Access information
Membership-related updates
Service-related messages
Community updates
Promotional or educational content
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our communications.
However, we may still send transactional, account-related, or service-related messages when necessary, such as receipts, password resets, membership notices, donation confirmations, access updates, or important policy changes.
5. Sharing Your Information
We do not sell, rent, or share personal information for marketing purposes.
We may share limited information only with trusted third-party vendors or service providers who assist with:
Website hosting
Members Area functionality
Email communications
Event registration
Payment processing
Donation processing
Course delivery
Digital product delivery
Analytics
AI infrastructure
Product fulfillment
Customer or member support
Security and fraud prevention
These providers may process personal information according to their own privacy policies and terms.
We require vendors and service providers to use appropriate security standards and to process information only as needed to support Fierce Females operations.
We may also share information if required by law, legal process, nonprofit compliance obligations, safety concerns, fraud prevention, or to protect the rights, property, and security of Fierce Females, our members, users, or the public.
6. Third-Party Platforms
Fierce Females uses trusted third-party platforms to operate our website, Members Area, payments, donations, events, emails, digital products, courses, analytics, community features, and AI-powered tools.
These may include, but are not limited to:
Wix or other website hosting platforms
PayPal
Stripe
Shopify or product/merchandise platforms
Teachable or course platforms
Eventbrite or event registration platforms
Email marketing platforms
Analytics providers
AI or chatbot providers
Product fulfillment providers
Social media platforms
Third-party platforms may collect or process information according to their own privacy policies and terms. Fierce Females is not responsible for the privacy practices, security standards, or content of third-party platforms, but we aim to use trusted providers that support appropriate privacy and security standards.
7. AI Mentor & AI-Generated Content
Fierce Females may use artificial intelligence technologies, including the Fierce AI Mentor, to support education, guidance, personalization, motivation, career development, personal growth, and user experience.
AI Limitations
AI tools are automated systems, not humans.
AI responses may be inaccurate, incomplete, outdated, biased, or overly generalized.
AI-generated content may reflect system limitations or unintended errors.
You should not rely solely on AI-generated responses when making important personal, legal, medical, financial, employment, safety, or business decisions.
Not Professional Advice
The Fierce AI Mentor and any AI-generated content do not provide:
Legal advice
Medical advice
Mental health counseling
Therapy
Financial advice
Tax advice
Investment advice
Emergency support
Crisis intervention
Professional career guarantees
Employment guarantees
AI-generated information is for general educational and informational purposes only.
No Professional Relationship
Use of Fierce Females AI tools does not create a therapist-client, attorney-client, advisor-client, fiduciary, medical provider, or professional relationship.
Use of AI tools is at your own risk.
Fierce Females is not liable for decisions made based on AI outputs.
Sensitive Information Warning
Do not submit highly sensitive information into the AI Mentor or other AI tools, including:
Social Security numbers
Bank account information
Credit card numbers
Passwords
Medical records
Legal documents
Private addresses
Government identification numbers
Emergency or crisis details
Confidential employer information
Information you do not want stored, processed, or reviewed
If you are in immediate danger or experiencing a crisis, call 911 or contact a qualified emergency or crisis support service.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Ensure website functionality
Remember preferences
Analyze site traffic and engagement
Support outreach and promotions
Improve the Members Area experience
Understand how users engage with content and resources
You may disable non-essential cookies through your browser settings. However, some website features, login tools, Members Area functions, or digital resources may not work properly if cookies are disabled.
9. Your Choices & Controls
You remain in control of certain information.
You may:
Unsubscribe from marketing emails at any time
Request updates or corrections to your personal information
Request deletion of your information
Manage cookie preferences through your browser settings
Choose what information you submit through forms, community spaces, or AI tools
Contact us with privacy-related questions
To request updates, corrections, or deletion of your information, contact us at:
Please note that some information may be retained where required for legal, tax, accounting, nonprofit compliance, donation records, fraud prevention, security, dispute resolution, or backup purposes.
10. Data Retention & Deletion
We retain personal data only as long as reasonably necessary to:
Provide services, memberships, and programs
Operate our website and Members Area
Track program participation and Journey progress
Process donations, payments, purchases, and registrations
Maintain donor and nonprofit compliance records
Meet legal, tax, regulatory, and accounting obligations
Resolve disputes
Protect website security and community safety
Improve our services and user experience
You may request deletion of your data by emailing:
Some data may be retained where legally required or temporarily stored in backups.
11. Data Protection & Security
We implement reasonable safeguards to protect your information, including:
SSL encryption
Secure platforms and servers
Restricted access to sensitive data
Trusted third-party processors
Password-protected account areas
Administrative access controls
Reasonable monitoring of website and system activity
No website, platform, or digital system is 100% secure.
Users are responsible for protecting their own login credentials, passwords, and account access. You should not share your password or allow others to access your member account.
If you believe your account has been compromised, please contact us immediately at:
12. Community Features & Member Submissions
Some areas of the Fierce Females website may allow members or users to post, comment, submit stories, participate in check-ins, upload content, provide testimonials, share photos or videos, or interact with other members.
Information you choose to share in community spaces may be visible to other members, website administrators, or the Fierce Females team.
Please do not post sensitive personal information, including:
Social Security numbers
Banking information
Passwords
Medical records
Legal documents
Private addresses
Employer confidential information
Information you do not want others to see
Fierce Females reserves the right to monitor, moderate, remove, edit, restrict, or delete content that violates our community standards, safety expectations, website policies, intellectual property rights, or mission.
We may restrict or terminate access for users who misuse community features, harass others, post harmful content, violate privacy, or engage in conduct inconsistent with the mission and safety of Fierce Females.
13. User-Generated Content, Testimonials, Photos & Media
By submitting content to Fierce Females, including testimonials, comments, reviews, photos, videos, stories, business information, podcast submissions, Fiera features, or other materials, you grant Fierce Females a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, edit, promote, and distribute the content for mission-aligned, educational, storytelling, promotional, fundraising, website, social media, media, and nonprofit purposes.
You represent that:
The content is truthful to the best of your knowledge
You have the right to submit the content
The content is lawful and original or properly authorized
The content does not infringe on the rights of others
The content does not violate confidentiality, privacy, or intellectual property rights
Fierce Females may choose not to publish submitted content and may remove content at any time.
14. Digital Products, Courses & Intellectual Property
All Fierce Females content is protected intellectual property, including but not limited to:
Courses
Downloads
Books
Guides
Worksheets
Card games
Templates
Videos
AI-generated materials
Journey content
Brand materials
Community resources
Website copy
Program materials
Event materials
Unless otherwise stated, Fierce Females content is provided for personal, educational, and non-commercial use only.
You may not copy, reproduce, resell, distribute, upload, share, modify, or use Fierce Females materials for commercial purposes without written permission.
Unauthorized reproduction, resale, distribution, or misuse of Fierce Females content is prohibited.
15. Memberships, Access & Digital Resources
Fierce Females may offer free and paid memberships, member-only content, digital resources, courses, downloads, community spaces, and program access.
Membership benefits, pricing, access, and features may change from time to time.
Access to certain resources may depend on your membership tier, account status, payment status, event registration, or program eligibility.
Fierce Females reserves the right to update, modify, pause, remove, or discontinue any membership feature, Journey content, digital resource, AI tool, or program at any time.
Members are responsible for maintaining accurate account information and keeping login credentials secure.
Membership access is for the registered user only and may not be shared, transferred, resold, or used by multiple individuals unless expressly permitted by Fierce Females in writing.
16. Donations, Refunds & Purchases
Donations to Fierce Females support our nonprofit mission, programs, resources, community initiatives, events, and operations.
Unless otherwise stated, donations are generally non-refundable.
Refunds for duplicate donations, accidental payments, event cancellations, or technical errors may be reviewed on a case-by-case basis.
Digital products, downloads, courses, memberships, and event registrations may have separate refund terms depending on the nature of the purchase, platform used, and access already provided.
To request help with a donation, purchase, membership, or payment issue, contact:
17. No Guarantees
Fierce Females provides educational resources, empowerment tools, community support, career development content, AI tools, events, and digital resources to support personal and professional growth.
However, Fierce Females does not guarantee:
Employment
Job placement
Business success
Financial results
Legal outcomes
Personal transformation
Healing outcomes
Specific membership results
Specific AI-generated results
Event participation outcomes
Acceptance into any program, feature, or opportunity
Your results depend on many factors, including your own actions, circumstances, qualifications, resources, effort, and external conditions outside of Fierce Females’ control.
18. Third-Party Links
Our website, Members Area, emails, resources, AI tools, or digital products may include links to third-party websites, platforms, products, services, or resources.
Fierce Females is not responsible for the privacy practices, terms, security, accuracy, content, or actions of external websites or third-party platforms.
You should review the privacy policies and terms of any third-party platforms you choose to use.
19. Accessibility Statement
We are committed to providing an accessible website experience and strive to align with WCAG 2.1 Level AA standards.
If you encounter accessibility issues or need assistance accessing content, please contact:
20. Dispute Resolution & Arbitration
Any disputes arising from your use of Fierce Females services, website, Members Area, programs, digital products, AI tools, events, or community features shall first be addressed informally by contacting us at:
If unresolved, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association.
Arbitration shall occur in Florida, unless otherwise required by law.
Intellectual property claims, unauthorized use of Fierce Females materials, or claims requiring injunctive relief may be brought in a court of competent jurisdiction.
21. Changes to This Policy
We may update this policy from time to time.
Significant changes will be posted on our website with a revised effective date.
Continued use of our website, Members Area, AI tools, programs, products, or services after updates are posted constitutes acceptance of the revised policy.
22. Contact Us
If you have questions about this policy, your information, your membership, your data, or your privacy rights, please contact us at:
Fierce Females Nonprofit
Website: www.fiercefemales.org
Email: info@fiercefemales.org
These Terms of Use replace and supersede all prior versions, including the January 1, 2025 Terms of Use.
Welcome to Fierce Females Nonprofit (“Fierce Females,” “we,” “our,” or “us”). By accessing or using our website at www.fiercefemales.org, creating an account, joining our Members Area, purchasing products, registering for events, enrolling in programs, downloading resources, submitting content, making a donation, or interacting with our AI-powered tools, you agree to comply with and be bound by these Terms of Use (“Terms”).
If you do not agree to these Terms, please do not use our website, Members Area, programs, products, AI tools, or services.
1. Eligibility – Adults Only 18+
The Fierce Females website, services, Members Area, programs, AI tools, community spaces, digital products, events, courses, downloads, and merchandise are intended exclusively for individuals 18 years of age or older.
Our services are not designed for children or minors.
We do not knowingly permit use by anyone under 18.
Any unauthorized use by a minor is strictly prohibited.
By using this website or creating an account, you confirm that you are at least 18 years old.
2. Purpose & Use of Website
The Fierce Females website is provided for informational, educational, inspirational, community-building, and personal development purposes.
You may view, download, and use Fierce Females content for personal, non-commercial use only, unless we provide written permission otherwise.
You may not:
Use our content for commercial purposes without written permission
Copy, reproduce, resell, distribute, or publicly display our content
Share paid or member-only resources with non-members
Use our content to train, feed, or develop other AI systems
Misrepresent Fierce Females content as your own
Remove copyright notices, branding, or ownership language
Use our website, tools, or resources for unlawful or harmful purposes
3. Member Accounts & Members Area
Fierce Females may offer a Members Area that includes free or paid memberships, Journey content, digital resources, courses, downloads, community features, AI tools, events, and other member-only benefits.
When you create an account, you agree to provide accurate and current information.
You are responsible for maintaining the confidentiality of your login credentials and password.
You may not share, transfer, resell, or allow others to use your member account unless expressly permitted in writing by Fierce Females.
You are responsible for all activity that occurs under your account.
Fierce Females reserves the right to suspend or terminate access to any account that violates these Terms, misuses the Members Area, shares restricted content, disrupts the community, or engages in conduct inconsistent with our mission and values.
4. Journeys Program
The Fierce Females Journeys program is designed to provide educational resources, tools, reflection prompts, downloads, community support, and personal development guidance.
Journey content may include topics related to stability, healing, money, career, relationships, confidence, storytelling, entrepreneurship, and personal growth.
Journeys are for general educational and empowerment purposes only.
Participation in Journeys does not guarantee any specific personal, emotional, professional, financial, legal, career, or life outcome.
You are responsible for how you use the information, tools, and resources provided.
5. Memberships, Subscriptions & Access
Fierce Females may offer free or paid memberships, subscriptions, trials, promotional access, digital resources, and member-only content.
Membership benefits, pricing, features, and availability may change from time to time.
Access to certain content may depend on your membership tier, payment status, account status, event registration, or program eligibility.
If recurring billing is offered, you authorize the applicable third-party payment processor to charge your selected payment method according to the membership plan you choose.
You are responsible for canceling your membership before the next billing date if you do not wish to continue.
Unless otherwise stated, membership payments are non-refundable once charged.
Fierce Females reserves the right to modify, pause, remove, or discontinue any membership benefit, Journey content, resource, program, AI tool, event, or digital feature at any time.
6. User Conduct
You agree not to:
Use the website, Members Area, AI tools, or community spaces for illegal, fraudulent, harmful, or unauthorized purposes
Disrupt, interfere with, damage, or compromise website functionality or security
Attempt to access accounts, systems, data, or content without authorization
Post, transmit, or submit content that is offensive, threatening, abusive, defamatory, misleading, discriminatory, harassing, or infringing
Upload viruses, malware, spam, or harmful code
Misuse AI tools or submit abusive, harmful, deceptive, or unlawful inputs
Harass, bully, intimidate, exploit, or target other members or users
Share private information about another person without permission
Post confidential, sensitive, or unsafe information
Impersonate another person, business, or organization
Use Fierce Females content or platforms in a way that damages our mission, reputation, community, or intellectual property
We reserve the right to block, suspend, restrict, or terminate access at our discretion.
7. Community Features & Member Interactions
Fierce Females may provide community features, forums, member discussions, comments, check-ins, story submissions, groups, or interactive spaces.
You are responsible for what you post, submit, or share.
Community spaces are intended to be supportive, respectful, mission-aligned, and safe.
You may not use community features to harass others, promote unrelated products or services, solicit members without permission, spread misinformation, share harmful content, or violate another person’s privacy.
Information you share in community spaces may be visible to other members, users, administrators, or the Fierce Females team.
Do not post highly sensitive personal information, including Social Security numbers, banking information, passwords, medical records, legal documents, private addresses, employer confidential information, or anything you do not want others to see.
Fierce Females reserves the right to monitor, moderate, edit, remove, restrict, or delete content at any time.
8. Artificial Intelligence AI Tools & AI-Generated Content
Fierce Females may provide AI-powered tools, including the Fierce AI Mentor, to support general education, reflection, motivation, career development, personal growth, and user experience.
AI tools are automated systems, not humans.
AI responses may be inaccurate, incomplete, outdated, biased, or overly generalized.
AI-generated content is not professional advice.
You are solely responsible for how you interpret, rely on, or use AI-generated content.
Use of AI tools is at your own risk.
9. No Professional Advice
Fierce Females, including its website, Members Area, Journeys, AI tools, events, downloads, courses, and digital resources, does not provide:
Legal advice
Medical advice
Mental health counseling
Therapy
Financial advice
Tax advice
Investment advice
Emergency support
Crisis intervention
Employment guarantees
Business guarantees
Professional certification
Personal safety planning services
All content is provided for general educational, informational, and empowerment purposes only.
Use of Fierce Females resources does not create an attorney-client, therapist-client, doctor-patient, advisor-client, fiduciary, employment, or professional relationship.
If you need legal, medical, mental health, financial, tax, safety, or emergency assistance, you should contact a qualified professional or appropriate emergency service.
If you are in immediate danger or experiencing a crisis, call 911 or contact a qualified crisis support service.
10. Sensitive Information Warning for AI Tools
Do not submit highly sensitive information into the Fierce AI Mentor or any AI-powered tool, including:
Social Security numbers
Bank account information
Credit card numbers
Passwords
Medical records
Legal documents
Private addresses
Government identification numbers
Emergency or crisis details
Confidential employer information
Information you do not want stored, processed, or reviewed
Fierce Females is not responsible for harm, loss, or consequences resulting from a user submitting sensitive information into AI tools or website forms.
11. Intellectual Property
All content on this website and within Fierce Females offerings is the property of Fierce Females Nonprofit or its licensors and is protected by intellectual property laws.
This includes, but is not limited to:
Text
Graphics
Logos
Branding
Videos
Courses
Books
Card games
Worksheets
Downloads
Templates
AI-generated materials
Journey content
Membership content
Event materials
Digital products
Website design
Program materials
Social media content
Community resources
You may not copy, reproduce, resell, distribute, upload, share, modify, adapt, publicly display, or use Fierce Females materials for commercial purposes without written permission.
Unauthorized use may result in suspension of access, removal from programs, and/or legal action.
12. User-Generated Content, Testimonials, Photos & Media
By submitting content to Fierce Females, including testimonials, comments, reviews, photos, videos, stories, business information, podcast submissions, Fiera features, community posts, or other materials, you grant Fierce Females a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, edit, promote, distribute, and share the content for mission-aligned, educational, promotional, storytelling, fundraising, website, social media, media, and nonprofit purposes.
You represent that:
You own or have permission to submit the content
The content is lawful and truthful to the best of your knowledge
The content does not infringe on another person’s rights
The content does not violate confidentiality, privacy, or intellectual property rights
The content does not contain harmful, abusive, misleading, or unlawful material
Fierce Females may choose not to publish submitted content and may remove content at any time.
Submission of content does not guarantee publication, promotion, compensation, selection, or feature placement.
13. Donations & Payments
Donations are voluntary and support the Fierce Females nonprofit mission, programs, community initiatives, resources, events, and operations.
Donations, purchases, memberships, and event registrations may be processed securely through third-party platforms such as PayPal, Stripe, Wix, Shopify, Teachable, Eventbrite, or other payment providers.
Fierce Females does not store full payment information.
Donation records may be retained for legal, tax, accounting, donor acknowledgment, and nonprofit compliance purposes.
Unless otherwise stated or required by law, donations are non-refundable.
Refund requests for duplicate donations, accidental payments, technical errors, or special circumstances may be reviewed on a case-by-case basis.
14. Purchases of Digital Resources, Courses & Merchandise
Fierce Females may offer:
Digital products and downloads
Online courses and educational materials
Books and card games
Templates and worksheets
Membership resources
Event tickets
Merchandise online or offline
By making a purchase, you agree that:
All sales are final unless otherwise stated
Digital products are non-refundable once accessed, delivered, or downloaded
Purchased digital content is for personal use only
Purchased content may not be shared, resold, copied, redistributed, or uploaded elsewhere
Course access may be subject to platform terms and access limitations
Merchandise exchanges may be considered for damaged or defective items if reported within 7 days of delivery
Event registrations may be subject to separate refund or transfer rules
We reserve the right to adjust pricing, availability, access, product descriptions, membership benefits, or discontinue products at any time.
15. Events, Workshops & Programs
Fierce Females may host events, workshops, trainings, networking opportunities, programs, and community experiences.
By registering for or attending a Fierce Females event, you agree to follow all event rules, safety expectations, venue policies, and respectful conduct standards.
Fierce Females reserves the right to deny entry, remove participants, cancel registrations, or restrict future participation for conduct that is disruptive, unsafe, harassing, inappropriate, or inconsistent with our mission.
Events may be photographed, recorded, or promoted unless otherwise stated. By attending an event, you understand that your image, voice, or likeness may appear in Fierce Females promotional, educational, media, fundraising, or social content.
If you do not wish to be photographed or recorded, please notify Fierce Females in writing before or at the event.
16. No Guarantees
Fierce Females provides educational resources, empowerment tools, community support, career development content, AI tools, events, digital products, and personal growth resources.
However, Fierce Females does not guarantee:
Employment
Job placement
Business success
Financial results
Legal outcomes
Personal transformation
Healing outcomes
Relationship outcomes
Membership results
AI-generated results
Event participation outcomes
Acceptance into any program, feature, media opportunity, or partnership
Specific personal, professional, emotional, or financial results
Your results depend on many factors, including your own actions, circumstances, qualifications, resources, effort, and external conditions outside of Fierce Females’ control.
17. Third-Party Links & Services
Our website, Members Area, emails, resources, AI tools, or digital products may include links to third-party websites, platforms, products, services, or resources.
We do not control third-party platforms.
We do not endorse or guarantee third-party content, services, products, privacy practices, security, or accuracy.
Use of third-party services is at your own risk.
You should review the privacy policies and terms of any third-party platforms you choose to use.
18. Privacy
Your use of the Fierce Females website, Members Area, AI tools, programs, products, and services is also governed by our Privacy, AI, Membership & Website Use Policy.
By using our website or services, you agree to the collection and use of information as described in that policy.
19. Disclaimer of Warranties
All content, services, memberships, programs, events, AI tools, digital products, downloads, community features, and merchandise are provided “as is” and “as available.”
Fierce Females makes no warranties or guarantees regarding:
Accuracy or completeness of content
Availability or uninterrupted access
Website performance
AI-generated responses
Program outcomes
Membership outcomes
Product availability
Event outcomes
Error-free operation
Security of third-party platforms
Compatibility with your device, browser, or systems
To the fullest extent permitted by law, Fierce Females disclaims all warranties, express or implied.
20. Limitation of Liability
To the fullest extent permitted by law, Fierce Females Nonprofit, its directors, officers, employees, volunteers, contractors, partners, affiliates, and representatives shall not be liable for:
Indirect, incidental, special, consequential, or punitive damages
Losses resulting from reliance on website content or AI-generated content
Emotional, financial, legal, medical, career, business, or personal outcomes
Loss of data, access, profits, opportunities, or goodwill
Third-party platform errors or security issues
Payment processor issues
User-submitted content
Community interactions
Technical interruptions
Unauthorized account access caused by user negligence
Your use of the website, Members Area, products, AI tools, programs, community spaces, and services is at your own risk.
21. Indemnification
You agree to indemnify, defend, and hold harmless Fierce Females Nonprofit, its directors, officers, employees, volunteers, contractors, partners, affiliates, and representatives from and against any claims, damages, liabilities, losses, costs, or expenses arising from:
Your use of the website, Members Area, AI tools, programs, events, products, or services
Your violation of these Terms
Your misuse of Fierce Females content
Your misuse of AI tools
Your user-submitted content
Your violation of another person’s rights
Your violation of any law or regulation
Your conduct in community spaces or at events
22. Termination
We may suspend, restrict, or terminate your access to the website, Members Area, memberships, programs, community spaces, AI tools, digital products, or services at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct inconsistent with the mission, safety, values, or operations of Fierce Females.
Termination may result in loss of access to member-only content, Journey progress, community features, AI tools, digital resources, and other services.
No refund is guaranteed if access is terminated due to violation of these Terms.
23. Dispute Resolution & Arbitration
Any disputes arising from or related to these Terms, the website, Members Area, AI tools, programs, products, services, donations, events, or community features shall first be addressed through informal resolution by contacting:
If unresolved, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Arbitration shall take place in the State of Florida, unless otherwise required by law.
Intellectual property claims, unauthorized use of Fierce Females materials, or claims requiring injunctive relief may be brought in a court of competent jurisdiction.
24. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
25. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes will be posted on this page with a revised effective date.
Continued use of the website, Members Area, AI tools, programs, products, events, or services after changes are posted constitutes acceptance of the updated Terms.
26. Contact Us
If you have questions about these Terms, your membership, purchases, donations, content, or website use, please contact:
Fierce Females Nonprofit
Website: www.fiercefemales.org
Email: info@fiercefemales.org
Refund/ Return Policy
This Refund & Return Policy (“Policy”) applies to all purchases, registrations, memberships, subscriptions, donations, digital products, event tickets, AI-powered tools, and physical merchandise made through Fierce Females Nonprofit (“Fierce Females,” “Fierce,” “we,” “us,” or “our”), including through our website, payment processors, or authorized third-party platforms.
By completing a purchase, registration, membership, subscription, or donation, you acknowledge that you have read, understood, and agreed to this Policy.
1. Scope of Policy
This Policy governs refunds, returns, exchanges, replacements, cancellations, credits, and payment disputes related to:
Digital products and downloadable content
Online programs and courses
Memberships and subscriptions
AI Mentor access or AI-powered tools
Event registrations and ticketed experiences
Physical merchandise, including card games, apparel, and branded products
Charitable donations
Refund eligibility varies by product type as outlined below.
2. Digital Products, Downloads & Online Resources
All digital products and downloadable resources are final sale and non-refundable.
This includes, but is not limited to:
Ebooks
Digital downloads
Worksheets
Templates
Guides
Toolkits
Online resources
Educational materials
Journey resources
Member-only digital content
Career, business, money, healing, confidence, or personal development resources
No refunds, exchanges, or credits will be issued once access is granted, a file is delivered, a download link is provided, or digital content becomes available, regardless of usage, satisfaction, or results.
3. Online Courses, Programs & Virtual Workshops
All online courses, virtual programs, recorded workshops, and educational materials are non-refundable once access has been granted.
This includes:
Self-paced courses
Recorded trainings
Virtual workshops
Digital programs
Educational modules
Member-only learning content
Because digital access is provided immediately or shortly after purchase, refunds are not available once the course, program, or materials have been accessed or delivered.
4. Memberships, Subscriptions & Recurring Payments
Fierce Females may offer free or paid memberships, recurring subscriptions, trial periods, promotional access, or member-only digital resources.
By enrolling in a paid membership or subscription, you authorize the applicable third-party payment processor to charge your selected payment method according to the plan you choose.
Membership and subscription fees are non-refundable once charged, unless otherwise required by law.
You are responsible for canceling your membership or subscription before the next billing date if you do not wish to continue.
Canceling a membership stops future billing but does not automatically refund prior payments.
Membership benefits, pricing, resources, and access may change from time to time.
Failure to use your membership, access resources, attend events, complete Journeys, or participate in community features does not qualify for a refund.
Fierce Females reserves the right to revoke access if payment fails, a chargeback is filed, or a user violates our Terms of Use or community standards.
5. AI Mentor & AI-Powered Tools
Access to the Fierce AI Mentor and any AI-powered tools, credits, prompts, memberships, or related digital services is non-refundable once access is granted.
AI tools are provided for general educational, informational, motivational, and personal development purposes only.
No refunds will be issued based on:
AI-generated responses
User dissatisfaction with AI outputs
Technical limitations outside our reasonable control
Personal, professional, financial, emotional, business, or career outcomes
Failure to use the AI tool after access is granted
Fierce Females does not guarantee specific results from the use of AI tools.
6. Events, Workshops & Live Experiences
All event registrations, tickets, workshops, retreats, networking events, community events, live experiences, and virtual event registrations are non-refundable unless otherwise stated.
Failure to attend an event does not qualify for a refund.
Tickets are non-transferable unless explicitly stated or approved by Fierce Females in writing.
Event dates, venues, speakers, schedules, topics, activities, and formats may change.
If Fierce Females cancels an event, we may offer one or more of the following at our discretion:
A rescheduled event date
A credit toward a future event
A replacement experience
A refund, where appropriate
Another reasonable resolution
If an event is postponed, your registration may be transferred to the rescheduled date.
Fierce Females is not responsible for travel costs, lodging, transportation, lost wages, childcare costs, or other personal expenses related to event changes, cancellations, or non-attendance.
7. Donations
All donations to Fierce Females Nonprofit are voluntary and non-refundable.
Donations directly support our charitable mission, programs, community resources, events, educational tools, operations, and nonprofit initiatives.
Because donations are charitable contributions, they cannot be reversed once processed except in limited circumstances, such as:
Duplicate donation
Processing error
Accidental incorrect amount
Unauthorized transaction
Other special circumstances reviewed at our discretion
Donation refund requests must be submitted in writing to:
Submitting a request does not guarantee approval.
8. Physical Merchandise
This section applies to physical products, including but not limited to:
Card games, including Fierce Fix, Fierce Together, or similar products
Apparel, including shirts, hats, hoodies, or similar items
Branded merchandise
Printed materials
Gift items
Other physical products sold by Fierce Females
9. Return Eligibility for Physical Merchandise
Returns may be accepted within 14 days of confirmed delivery only if:
The item is unused, unworn, unwashed, and unaltered
The item is in its original condition
Original packaging is intact, when applicable
Proof of purchase is provided
The return is approved by Fierce Females in advance
To request a return, contact:
Unauthorized returns may not be accepted or refunded.
10. Non-Returnable Merchandise
The following items are not eligible for return, refund, or exchange:
Opened or used card games
Items showing signs of wear, washing, damage, stains, odor, or misuse
Customized or personalized items
Digital products or downloads
Gift cards
Promotional items
Clearance items
Final sale items
Items returned without prior approval
Items returned outside the required timeframe
11. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, you must notify Fierce Females within 7 days of confirmed delivery by contacting:
Your request must include:
Order number
Full name and contact information
Description of the issue
Clear photos of the item
Clear photos of the packaging
Any other details needed to review the issue
Approved claims may result in a replacement, exchange, store credit, or refund at our discretion.
Failure to report damaged, defective, or incorrect items within 7 days of confirmed delivery may void eligibility for replacement, exchange, credit, or refund.
12. Shipping, Handling & Return Costs
Customers are responsible for return shipping costs unless the return is due to an approved damaged, defective, or incorrect item claim.
Original shipping and handling fees are non-refundable unless otherwise required by law.
We recommend using a trackable and insured shipping method for returns.
Fierce Females is not responsible for lost, delayed, misdirected, or damaged return shipments.
If a package is marked delivered by the carrier but not received by the customer, Fierce Females is not responsible for replacement or refund unless otherwise determined at our discretion.
13. Third-Party Fulfillment & Platforms
Some products, payments, donations, memberships, registrations, courses, merchandise, or digital resources may be processed, hosted, shipped, or fulfilled through third-party platforms.
These may include, but are not limited to:
PayPal
Stripe
Wix
Shopify
Teachable
Eventbrite
Print-on-demand or merchandise fulfillment providers
Shipping carriers
Other authorized service providers
Third-party platforms may have their own refund, return, cancellation, shipping, processing, or dispute policies.
Fierce Females is not responsible for delays, errors, platform outages, payment processing issues, shipping issues, or fulfillment matters caused by third-party providers, but we will make reasonable efforts to assist when appropriate.
14. Processing Time for Approved Refunds
If a refund is approved, it will be processed back to the original payment method when possible.
Refund processing times may vary depending on the payment processor, bank, card issuer, or third-party platform.
Fierce Females does not control bank or payment processor timelines.
Original processing fees, transaction fees, shipping fees, service fees, and platform fees may be non-refundable.
15. Abuse, Fraud & Policy Enforcement
Fierce Females reserves the right to deny refunds, returns, exchanges, credits, replacements, cancellations, or future purchases in cases of:
Excessive or repeated refund requests
Suspected fraud
Misuse of products, memberships, events, or digital access
Chargebacks initiated without prior communication
Violation of our Terms of Use
Violation of community standards
Unauthorized sharing of paid or member-only content
Abusive, threatening, or inappropriate communication
False claims regarding product issues, access, or delivery
We reserve the right to suspend or revoke access to memberships, digital products, AI tools, courses, events, or community spaces when this Policy or our Terms of Use are violated.
16. Chargebacks & Payment Disputes
We strongly encourage customers, donors, and members to contact Fierce Females before initiating a chargeback or payment dispute.
Contact us at:
Initiating a chargeback without first contacting us may result in:
Immediate revocation of digital access
Cancellation of membership or subscription access
Removal from programs or events
Loss of access to member-only resources
Denial of future purchases, registrations, or memberships
Submission of supporting documentation to the payment processor
Chargebacks related to valid purchases, donations, memberships, event registrations, or accessed digital products may be disputed by Fierce Females.
17. No Guarantees or Outcomes
Purchases, memberships, events, digital products, courses, AI tools, donations, programs, and resources do not guarantee specific results, outcomes, financial gains, employment, business growth, personal success, healing, transformation, or life changes.
All Fierce Females products, tools, programs, events, and resources are provided for educational, informational, inspirational, personal development, and community-building purposes only.
Your results depend on your own actions, circumstances, effort, qualifications, resources, and outside factors beyond Fierce Females’ control.
18. Policy Modifications
Fierce Females reserves the right to modify this Policy at any time.
Changes are effective immediately upon posting on our website and apply to all future purchases, donations, registrations, memberships, subscriptions, and transactions.
Continued use of our website, Members Area, services, products, or platforms after changes are posted constitutes acceptance of the updated Policy.
19. Contact Us
For questions about refunds, returns, exchanges, donations, memberships, subscriptions, events, merchandise, or digital products, please contact:
Fierce Females Nonprofit
Website: www.fiercefemales.org
Email: info@fiercefemales.org